Dear Sir,
 
I looked for you this morning as I checked out, but I was told that you had already left . . . .
 
I simply wanted to compliment you on Emily.  She helped me yesterday morning while I was picking raspberries; she also was in the raspberries this morning while I was there.
 
Emily is learning great customer service!  "May I take those strawberries for you so you don't have to deal with them while you're picking raspberries?"  Checking on us several times:  "Are you doing OK?"  "Can I get you more plastic containers for your raspberries?"
 
Actually, Emily is the one that told me you weren't there.  I told her I wanted to tell "the boss" what a good job she was doing!
 
I just moved to O'Fallon in the summer of 2007, and I didn't "find" you until last summer.  I'm now a very dedicated customer! 
 
And my compliments to you for teaching your young employees the value of customer service and common courtesy!
 
Sincerely,
Jane Baumann McFarland
A nice complement concerning a member of our staff ( Emily ) from Jane Baumann on June 10, 2009.

I think the "training" credits should probably go to Emily's parents.
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